All reservations are taken over the telephone. No reservation is guaranteed until a credit card has been given to confirm your equipment you desire.
To guarantee your reservation, we do recommend that you reserve your inflatable jump early - especially if you have a theme. All equipment is rented for the duration of your event, (first come, first serve basis). Balance is due the day of your event.
Your zip code could be subject to a delivery fee.
Multiple units being set-up at ONE location will be charged a set-up/take down fee.
We cannot afford to hold any equipment that has not been confirmed with a credit card as several customers are turned away daily due to units being reserved for particular dates and times. If you have to cancel for any reason please be advised you will be charged a cancellation fee. If an Inflatable Jump Rentals representative cancels your event due to rain or high winds then you will NOT be charged.
The area of set-up must be cleared of all debris such as acorns, excess grass, excess leaves, stones of any kind, sticks, sand, and dog feces. The only piece of equipment you will need is ONE 3-prong ext. cord NTE 100 feet from the house (14/16 gauge is preferred). We do rent dependable generators for your convenience if needed.
Once set-up is complete please give the driver your Agreement/Liability Waiver. Payment in the form of cash or check is preferred; however, if you would like to use your credit card given at time of reservation an additional credit card convenience fee will be added to your total bill. Your zip code could be subject to a delivery fee. Pricing does not include sales/rental tax. There is a $50.00 fee for all returned checks.
Our drivers are dedicated to ensure your equipment is delivered on time, clean and safe. If you are happy with his services, gratuities are welcomed and appreciated.
It is highly recommended for big events to hire one or more of our staff members to monitor your inflatable equipment(s). Our monitors check to make sure kids are bouncing with their age group, they check for eye ware, jewelry, and candy being in the child’s mouth. They prevent injuries/damage to equipment by making sure the right amount of kids are in/on the inflatable(s). They also know what to do in case of loss of power. Even though inflatables are a lot of fun and they supply the kids with hours of enjoyment, if not properly monitored they could be subject to injury. If you decide to designate your own volunteer please note, we do NOT allow kids to monitor kids. They must be 18 years of age or older.
More than likely if weather is unfavorable IJR will cancel your event and you will be refunded your deposit. In the event the weather is in question, we will ask the customer what they would like to do (case by case basis). Please note, If we do deliver/set-up and rain or high winds reduces or prevents the use of equipment there will NO refunds/credits.